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Syteline, like most enterprise resource planning software (ERP), manages and coordinates all parts of your business, but who helps manage and coordinate the ERP?

Syteline was created to help your business run smoothly. All of your information and resources are organized and interconnected, if Syteline is not running efficiently or loses data, then your business will lose valuable time and resources.

Syteline Support Experience

Our Syteline support team has professional engineers to make certain Syteline functions effectively. The support team has the education, training and skills to ensure proper installation and maintenance to guarantee your business is running smoothly and efficiently.

Tony Trus, our main Syteline engineer, uses hosting strategies and other platforms to keep Syteline fast and efficient. He, as well as the rest of the support team, ensures backup strategies if there are infrastructural failures, and we have an impeccable track record- just as our customers.

Customer Satisfaction

“With Tony’s and your help, it went amazingly well. In fact…I want to let you know how much I admire the level of service that was given to us. Tony was extremely knowledgeable, friendly, efficient, helpful…”

Many companies do not have the support staff with the necessary experience to have it work at its maximum potential. We take pride in our knowledgeable engineers, and are dedicated in keeping our impeccable track history of customer satisfaction.

Syteline Support Assessment

Let us prove our knowledge and experience with a risk-free assessment. Contact one of our support team members will be able to share their experience in one of the following systems with you:

Syteline 2g
Syteline 3 and 3.5
Syteline 4 and 4.5
Syteline 5.00.10, 20, 30
Syteline 5.01.x
Syteline 6.00.00, 6.00.10, 6.01.00, 6.01.10, 6.01.20, 6.02.00, 6.02.10
Syteline 7.05.00, 7.05.10, 7.05.20
Syteline 8 and 8.01


  July 23, 2009      Comments (0)

The introduction of Microsoft SQL Server into the Syteline product line created new scenarios and allowed larger data integration across the enterprise. With SQL being an industry standard and Microsoft’s powerhouse database engine, Syteline data can be portable, flexible and easily mined for business intelligence. However over time, the performance of this system can degrade without proper maintenance and performance evaluations.

Syteline Performance on Microsoft SQL Server

Syteline on Microsoft SQL Server leverages a solid and reliable database system that delivers significant performance on everyday hardware. However, with this great power and flexibility comes a lot of maintenance that wasn’t previously required with Progress versions of Syteline. Normal day to day operation can slow down the performance of Syteline and regular tasks such as index maintenance and table de-fragmenting need to become part of routine maintenance.

Increase Productivity via Syteline Maintenance

Employees that have to wait on data and reports are less productive and end up costing the organization more money for the same amount of work.  By ensuring that Syteline is responsive and quick, organizations can save money by ensuring their workforce is productive.

Syteline Support Assessment
We have provided Syteline support for businesses who rely on Syteline for years. � When your company’s Syteline deployment requires maintenance, don’t settle for second best engineers to perform these mission critical tasks. � We have the expertise and skills necessary to ensure your company runs smoothly. � Contact us today for a risk-free assessment.

Syteline Support Assessment

We have provided Syteline maintenance for Microsoft SQL Server for businesses who rely on Syteline for years.  When your company’s Syteline deployment requires maintenance, don’t settle for second best engineers to perform these mission critical tasks. We have the expertise and skills necessary to ensure your company runs smoothly.  Contact us today for a risk-free assessment.


  July 19, 2009      Comments (0)

Paying for a full time on-site representative for Syteline maintenance can be extremely expensive and divert valuable assets from important revenue driving activities to infrastructure support. This can tie up large amounts of capital that could be better invested elsewhere in the company.

Expert Syteline Maintenance

Instead of having a full time person, Onepax offers the advantage of having managed services for Syteline deployments. Our resident expert, Tony Trus has maintained countless Syteline installations using the same tried and true techniques that ensure Syteline runs smoothly, fast and reliably.

Rock-Solid Stability

Operating a large scale business using Syteline is not the easiest for most companies to maintain. We use a combination of cutting edge deployments to ensure that Syteline runs un-interrupted and flawlessly day in and day out. By leveraging modern technologies such as virtualization, redundant systems and modern backup solutions, we can ensure that your Syteline deployment remains reliable and performant to ensure your business operations run smoothly and without interruption.

Attention to Detail and Value

We focus heavily on ensuring every detail of Syteline is configured to run properly, right down to the operating system that is hosting the installation. While other consultants may spend time putting band-aids on issues, we focus on delivering reliable and fault tolerant systems right down to the operating system to ensure business operations with Syteline are uninterrupted. We are one of the few companies that can deliver this level of service by exercising our deep understanding of Syteline as well as the systems that support it. This combination of deep technical knowledge and industry experience specific to Syteline allows us to offer value and mastery that others cannot match. Our customers leverage our unique offering into lower cost of ownership, less orders lost due to system failures and less time wasted on preventable issues.

Syteline Support Assessment

We have provided Syteline support for businesses who rely on Syteline for years. When your company’s Syteline deployment requires maintenance, don’t settle for second best engineers to perform these mission critical tasks. We have the expertise and skills necessary to ensure your company runs smoothly.  Contact us today for a risk-free assessment.


  June 2, 2009      Comments (0)

Syteline is a complex product that requires skilled support and requires great expertise and knowledge.  Syteline, like most ERP systems, require great care and expertise to support and manage day to day operations. Similarly to a high performance sports car such as Lamborghini, Syteline customers take their business to professional engineers who are specialized in Syteline support.

Extensive Syteline Support Experience

Our main Syteline engineer, Tony Trus, currently supports many Syteline installations.  His methods of supporting Syteline installations are often described as meticulous, detail oriented and methodical.  He has worked wide a large range of Syteline versions such as:

  • Syteline 2g
  • Syteline 3
  • Syteline 3.5
  • Syteline 4
  • Syteline 4.5
  • Syteline 5.00.10, 20, 30
  • Syteline 5.01.x
  • Syteline 6.00.00 6.00.10 6.01.00 6.01.10 6.01.20 6.02.00 6.02.10, …
  • Syteline 7.05.00, 7.05.10, 7.05.20
  • Syteline 8, 8.01
Tony’s unique approach to Syteline supports brings the best of both worlds to businesses. By leveraging a mix of modern virtualization and hosting strategies, he is able to build a platform which allows Syteline to run at blistering speeds all while maintaining rock solid reliability. Combined with an effective backup strategy, this unique Syteline support arrangement allows Syteline to run even in the event of infrastructural failures.

Customer Testimonial

“With Tonys and your help .. it went amazingly well…in fact…I want to let you know how much I admire the level of service that was given to us. Tony was extremely knowledgeable, friendly, efficient, helpful…”

Syteline Support Assessment

We have provided Syteline support for businesses who rely on Syteline for several years with a perfect track history. If your company’s Syteline installation requires support, don’t settle for second best engineers to perform these mission critical tasks. We have the expertise and skills necessary to ensure your company runs smoothly. Contact us today for a risk-free assessment.


  September 28, 2008      Comments (0)

Symix is a complex product that requires extensive planning for an upgrade or migration and requires great expertise and knowledge. This level of knowledge is needed to fully understand the impact of changes that a Symix migration or upgrade makes. Similarly to a high performance sports car such as Lamborghini, customers take their high performance sports cars to the professional engineers who have specialized skills.

Broad Symix Experience

Our main Symix engineer, Tony Trus, has worked with many Symix installations. His execution of upgrades and migration are often described as meticulous, detail oriented and methodical. He has worked wide a large range of Symix versions such as:

  • Symix 3
  • Symix 4
  • Symix 4.1
  • Symix 4.1r1
  • Symix 4.1r2
  • Symix 4.1r2.01
  • Symix 4.1r2.02

Customer Testimonial

“With Tony s and your help …  it went amazingly well…in fact…I want to let you know how much I admire the level of service that was given to us. Tony was extremely knowledgeable, friendly, efficient, helpful…”

Symix Upgrade and Migration Assessment

We have provided migration and upgrade services for businesses who rely on Symix for several years with a perfect track history. If your company’s Symix installation requires upgrade an upgrade or a planned migration, don’t settle for second best engineers to perform these mission critical tasks. We have the expertise and skills necessary to ensure your company runs smoothly. Contact us today for a risk-free assessment.


  September 6, 2008      Comments (0)

Syteline is a complex product that requires extensive planning for an upgrade or migration and requires great expertise and knowledge. This level of knowledge is needed to fully understand the impact of changes that a Syteline migration or upgrade makes. Similarly to a high performance sports car such as Lamborghini, customers take their high performance sports cars to the professional engineers who have specialized skills.

Broad Syteline Experience

Our main Syteline engineer, Tony Trus, has worked with many Syteline installations. His execution of upgrades and migration are often described as meticulous, detail oriented and methodical.  He has worked wide a large range of Syteline versions such as:

  • Syteline 2g
  • Syteline 3
  • Syteline 3.5
  • Syteline 4
  • Syteline 4.5
  • Syteline 5.00.10, 20, 30
  • Syteline 5.01.x
  • Syteline 6.00.00 6.00.10 6.01.00 6.01.10 6.01.20 6.02.00 6.02.10, …
  • Syteline 7.05.00, 7.05.10, 7.05.20
  • Syteline 8, 8.01

Customer Testimonial

“With Tonys and your help..  it went amazingly well…in fact…I want to let you know how much I admire the level of service that was given to us. Tony was extremely knowledgeable, friendly, efficient, helpful…”

Syteline Upgrade and Migration Assessment

We have provided migration and upgrade services for businesses who rely on Syteline for several years with a perfect track history. If your company’s Syteline installation requires upgrade an upgrade or a planned migration, don’t settle for second best engineers to perform these mission critical tasks. We have the expertise and skills necessary to ensure your company runs smoothly. Contact us todayfor a risk-free assessment.


       Comments (0)

Syteline Consulting

When it comes to performing well against competitors, it’s crucial to your bottom line that critical business applications like Syteline run like a well oiled machine. Complex applications like Syteline requires that you hire only the best consultants to ensure your critical business data is protected and handled correctly.

Breadth of Syteline Consulting Services

Tony Trus, a senior Syteline consultant, has been consulting with Syteline for over seven years and specializes in:

Tony has serviced many implementations of Syteline and has managed Syteline implementations for companies across the nation from Ohio to Texas.

Expert Syteline Consulting

When it comes to the extensive complexities, difficult management and complex deployments of Syteline, few companies have the resources or technical expertise to manage a Syteline implementation in house. By leveraging the extensive histroy and technical prowess of lead Syteline consultant, Tony Trus, companies can run Syteline with little or no problems using modern solutions.

No Risk Syteline Assessment

We have provided support for businesses who rely on Syteline for several years with a perfect track history. If your companys Syteline installation is having problems or needs maintenance, don’t wait and risk your business. We have the expertise and skills necessary to ensure your company runs smoothly. Contact us on Syteline consulting today for a risk-free assessment of your current needs.


  August 27, 2008      Comments Off on Syteline Consulting

NewsletterCreating a newsletter that people will read is all about building trust in a website and brand. The key to success is really simple, interesting content sent to people who want it. In addition to this simple principle, there are easy ways to reward subscribers for their attention that keep them reading the newsletter.

The Basics of a Good Newsletter

The basics of a newsletter involve two items:

  • Unique content
  • People who want to read it

That means people should not go out and buy a list of email addresses and start spamming away. Instead, put a subscribe box on a website and ask people to subscribe. Ask customers on the phone if they would like to be on the newsletter. The key is to get the customer’s permission to subscribe them by asking them directly or via a subscribe box. This not only makes the customer more likely to read the article, it also creates an email list of highly targeted customers who are interested in hearing what businesses have to say.Once there is a decent number of people on a newsletter list, begin sending out the newsletter consistently. Consistency is key because it promotes any business as having their ducks in a row and allows businesses to stay in front of their customers.

Giving Customers Incentive

One aspect of the newsletters that is often overlooked is examining the incentive for a customer to join the newsletter. No, hearing someone’s amazing literary skills in an email does not count as a good enough incentive for most subscribers. Pens or other give away items are nice, but are a one-time benefit to the subscriber. What subscribers want is great content coupled with discounts, product updates and exclusive deals that they can take advantage of because they let businesses advertise to them. The customer explicitly gave permission to the company to advertise to them, reward them by giving them something they will use in every email.

Need Help Getting Results?

Onepax has helped many websites get the customer attention they desire. Using a methodical and persistent approach with newsletters, we achieve the goals of our clients one month at a time and build results that last. Contact us today for more information.

Other Reading

Seth Godin has a great article on newsletters and how different online email services actually punished their users for using their free products.


  December 6, 2007      Comments (0)

letters.jpgGoogle recently completed a major update to the search algorithm that is used for ranking results. In addition to the change, Google also performed a full update of PageRank. What does this mean for a website?

PageRank and Your Website

Google PageRank has a major effect on websites by acting as an amplifier for the content on the page. To understand hthe impact of this change, let’s take a look at a simplified example to understand what this means. Lets assume we have a webpage that is about electric motors and we want to market this online.

Google first takes a look at the website and measures the saturation of a specific keyword on a website. This is a measure of how many times a word appears in relation to the rest of the words on the page. A weight is then applied to each instance of the word that is found, depending on where it is located in the page. Google tends to give higher weight to keywords in heading tags (H1, H2, H3) or in the page title. Once these numbers are calculated, Google then assigns the specific keyword a score of how important the keyword is on the page. This score let’s Google know how to compare the importance of the keyword against other websites. A simplified formula for keyword importance is below:

Keyword Importance = (Keyword Saturation) x (Keyword Weight)

Keyword Saturation = (Number of times phrase appears in text) / (Number of all words)
Keyword Weight = (Calculated based on position)
See Onepax Keyword Extractor for an example

Let’s assume that my webpage is targeting the phrase “electric motor”. The keyword saturation is 5.26% and the calculated weight is 10.5% from the Onepax Keyword Extractor. This will yield a keyword importance of 55.23. (multiplying as if they were numbers, not percentages)

Now that we know what the keyword importance score is, we can multiply by the PageRank for the web page. Assume the page the keywords we measured has a PageRank of 3 out of 10, we multiply the keyword importance score by the PageRank. This yields an overall keyword importance of 165.69.

Page Keyword Importance = (Keyword Importance) x (PageRank)

This is a large summarization and estimation of how Google works and for the most part, it is accurate in measuring who will appear first in many search engine rankings.

Change Impact

Now that we understand how PageRank affects specific keyword performance on a web page, an update of PageRank can either has a positive, negative or no effect (assuming no change) depending on how many links a web page has. Since PageRank has a multiplier effect, it’s easy to surge in the lead or fall behind in online rankings.

Need Help Getting Results?

Onepax has helped many websites get the search engine rankings they desire and maintaining them. Using a methodical and persistent approach, we achieve the goals of our clients one month at a time and build results that last. Contact us today for more information.


  November 5, 2007      Comments (0)

Email CupWebmasters often compromise usability to protect the employees of an organization from spam. Yes, employees in the organization will receive less spam, however it makes it much more difficult for users to contact the company in the way they are comfortable with. One such example is clicking on an email address and sending a message directly from the link. The downside to this approach is that a link placed on a page in a native format will often expose the email address to robots on the Internet that crawl websites looking for email addresses.

URL Encoding

A little used technique called URL encoding can help protect email addresses from robots and also allow users to interact with a website in the same manner that are accustomed to. This technique encodes the url in a format that just about any modern browser will interpret as a regular email address link.

How it Works

URL encoding works by storing characters in an expanded format by using ASCII codes with HTML special character encoding. For example, these two email addresses are equivalent as a web browser sees them.

Normal Email Address

foo@bar.com

URL Encoded Email Address

foo@bar.com

Encode Email Addresses Tool

Use the Javascript form below to URL encode email addresses to help protect them from spam bots. This form does not store any email addresses. Onepax does not make any guarantees about this tool and by using the tool, you agree to use it at your own risk.

Email Address to Encode:

Encoded Email with Link


  October 16, 2007      Comments (0)

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